Monthly archives: July 2012


Australian Airline Watchdog 1

There is a now an airline watchdog in Australia.  The Airline Customer Advocate (ACA) offers passengers a place to take their customer service grievances with the hope that the airline will be named and shamed. If you have flown with Qantas, Virgin, Rex, Tiger or Jetstar, placed a written complaint twice to the airline with no […]


Proof child can travel

What’s in a name 1

Travelling with your own child that has a different surname than yourself is something that I had not considered until I read a post on a travel forum.  It’s quite odd that I had not considered this as: My experience working at the airport and The fact my own son has a different surname than […]