From my airline work experience, usually 1 or 2 bags each flight do not appear on the baggage carousel. What can you do to help reunite you and your bag as quick as possible?
One of the things I do is take copies of my itinerary, passports and credit card. Whilst I have mentioned including this in the planning and packing sections of this site I have never gone to great lengths about where to place the items and why.
So as an ex-Baggage Services Agent with our countries major airline I thought it best to let you know where to put said items in the event that your bag goes missing.
Advice on helping reunite lost luggage with the owner.
1. Always put your name tag with at least a phone number on your bag. Whilst they probably won’t ring you, they will enter those details into the computer system and it will help match your bag with your missing bag file.
2. Place a copy of your itinerary in the front unlocked pocket of your suitcase. If your airline luggage tag has fallen off staff will go through pockets trying to determine the owner of the bag. Your itinerary will not only let them know who the owner is but also where the bag should be.
3. Place copies of tickets, passports and credit cards on top of all your packed luggage. If you have TSA approved locks then airport staff can access your bag and as soon as they open your bag these copies will be able to identify who is the owner and again where your bag should be.
4. In your hand luggage pack a spare set of clothes and any essentials. It often takes about 24 hours to reunite you with your bag. Pack a few of your essentials in your hand luggage.
Remember when your bag goes missing the airline really did not want to lose the bag – it costs them lots of money to reunite people and lost luggage. The airline will help you as much as possible however, this is one of the reasons for ensuring you have travel insurance – don’t forget to take a copy of this in your hand luggage.